WhatsApp Business API for Oujda businesses

From the city center and Bab Sidi Abdelwahab square to the surrounding residential districts, Oujda lives on active retail, restaurants, cafés, and service practices serving the Oriental's population. Most of that exchange runs through WhatsApp: a customer checking availability, a family booking a table, a resident requesting a home service. The problem is that a single phone loses messages and makes follow-up hard. trtWhats gives the business one official number, run by a team from a shared inbox, with saved replies, conversation assignment, and appointment reminders.

Shops selling online benefit from order confirmation, cart recovery, and delivery notifications, with cash on delivery common in the region. Service practices and restaurants gain from automatic request routing and after-hours replies via the AI assistant. Oujda's customers write in Darija, Arabic, and French; the assistant understands their language and replies in it from your knowledge base, standardizing reply quality and easing the team.

The platform runs on Meta's approved Business Solution Provider path: the number is ready in 24 to 72 hours once documents are gathered, with Meta verification taking one to five working days. PDF invoices aligned with the electronic-invoicing (e-facture) regime from the Direction Générale des Impôts can be issued. Sending template messages requires the customer's prior opt-in, and the verified badge is granted by Meta alone. Service messages inside the open 24-hour window remain free until 30 September 2026 under Meta's current policy.

Oujda's trade-and-services character, with cash on delivery common, makes order confirmation and appointment reminders over official WhatsApp a practical tool for shops, restaurants, and practices.