Broadcast campaigns

Broadcast campaigns that respect the rules of WhatsApp

Send a promotion, a restock alert or a seasonal offer to a segment of your contacts, at the time you choose, using a marketing template approved by Meta. trtWhats handles opt-in, STOP replies and per-contact delivery and read status, so you know what reached whom. Campaigns are included in every plan, with a monthly message allowance that grows with your tier.

What your customer receives

Hello {customer_name}, the new collection from {business_name} is now available online and in store. Reply STOP at any time to stop receiving our offers. [See the collection]

Why it matters

  • Segment before you send

    Target by tag, city, language, last order or any contact field you sync from your store or CRM, instead of blasting your whole list.

  • Schedule for the right moment

    Pick the date and hour for each campaign, or send now. Useful for Ramadan offers, weekend promotions and launch days.

  • Approved templates only

    Campaigns use marketing templates submitted to Meta from trtWhats. You see approval status before you send, so nothing goes out that would be blocked.

  • Opt-in and STOP built in

    Only contacts who opted in are eligible. A STOP reply unsubscribes the contact automatically and excludes them from future campaigns.

  • Delivery and read analytics

    For each campaign: sent, delivered, read, replied and failed, per contact. Export the list or open a reply straight in the shared inbox.

  • Allowance on every plan

    Starter 300, Growth 3,000, Pro 10,000, Business 30,000 and Enterprise 100,000 campaign messages per month. Meta's per-message fee is billed separately by Meta.

How it works

  1. 01

    Create or pick a template

    Write the marketing template with variables like {customer_name}, add sample values, and submit it to Meta from trtWhats. Approval usually takes minutes, up to 24 hours.

  2. 02

    Build the segment

    Filter opted-in contacts by tags, location, language or purchase data. The count updates live so you can check it against your monthly allowance.

  3. 03

    Schedule and send

    Choose a send time or send immediately. trtWhats sends within the messaging limit of your phone number and tells you if the segment exceeds it.

  4. 04

    Handle replies and STOP

    Replies land in the shared inbox for your team or the AI chatbot. STOP-type replies unsubscribe the contact without anyone lifting a finger.

  5. 05

    Read the results

    Follow delivered, read and replied counts as they come in, then compare campaigns to learn which template and which time work best for your audience.

Where it fits

  • Fashion e-commerce

    New collection announcement to customers who bought in the last six months, in the language of each contact, with a button linking to the collection page.

  • Restaurant

    Thursday-evening campaign to customers within the delivery zone with the weekend menu and a Book a table button.

  • Clinic

    Seasonal reminder (vaccination, dental check-up) to patients tagged by service, scheduled during working hours, with replies routed to reception.

  • Retail chain

    Store-specific promotion sent to contacts tagged by city, so Casablanca customers do not receive the Marrakech offer.

Questions about this feature

Because Meta caps how many unique users a phone number can start conversations with in 24 hours: 250 for an unverified number, then 1,000, 10,000, 100,000 and unlimited as your tier rises. trtWhats shows the limit next to your segment size so you can split the send over several days.

trtWhats

Let's build your next growth channel.

  • Free 20-minute consultation with a WhatsApp specialist
  • Number live in 24–72 hours once documents are ready
  • Official Meta API with opt-in messaging and approved templates

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