Build WhatsApp flows by describing them
Write what you want the conversation to do, in Arabic, French or English, and the AI flow builder turns it into a branching WhatsApp flow with buttons, lists and hand-off to a human. Every step stays editable on a visual canvas. It is included in every trtWhats plan, from Starter to Enterprise.
What your customer receives
Why it matters
Plain language in, flow out
Type a description such as: ask for the city, then show delivery options. You get a working draft in seconds instead of dragging blocks from scratch.
Native WhatsApp buttons and lists
Each branch uses interactive reply buttons or list menus, so customers tap instead of typing and fewer conversations go off-script.
Editable on a visual canvas
Rename steps, add branches, change wording or reorder questions by hand. The AI gives you a starting point, not a black box.
Hand-off to your team
Any branch can end in a human hand-off to the shared inbox with the collected answers attached, so agents pick up with context.
Four languages in one flow
Describe the flow in the language you prefer and write customer-facing copy in Darija, Arabic, French or English within the same flow.
Included in every plan
AI flows are part of Starter, Growth, Pro, Business and Enterprise alike; there is no add-on to buy.
How it works
- 01
Describe the conversation
In the flow builder, write two or three sentences: what the flow is for, which questions to ask, and what should happen at the end (order, booking, hand-off).
- 02
Review the generated draft
trtWhats generates the branches, the button labels and the list options, and lays them out on the canvas so you can read the whole path at a glance.
- 03
Adjust visually
Edit any text, add or remove a branch, connect a step to your knowledge base for AI answers, or set where a human takes over.
- 04
Choose the trigger
Attach the flow to a keyword, to the first message from a new contact, or to a button inside a template message, then publish.
- 05
Follow the conversations
Conversations that go through the flow land in the shared inbox with the collected answers, so your team can follow up and you can refine the wording.
Where it fits
Restaurant
A flow that asks delivery or pick-up, shows the menu categories as a list, collects the address and passes the order to the kitchen team in the inbox.
Clinic
Appointment request: choose a specialty from a list, pick a preferred day, confirm the phone number, then hand off to reception to book the slot.
E-commerce store
Order status flow: the customer taps 'Where is my order', enters the order number, and the flow answers from your store data or routes to an agent.
Real estate agency
Qualify a lead: budget range, city, purchase or rental, then route the conversation to the right adviser with the answers attached.
Works with
Questions about this feature
Related features
trtWhats
Let's build your next growth channel.
- Free 20-minute consultation with a WhatsApp specialist
- Number live in 24–72 hours once documents are ready
- Official Meta API with opt-in messaging and approved templates