WhatsApp Business API for Tetouan businesses

From the medina and Mohammed V Avenue to nearby beaches like Martil, M'diq, and Cabo Negro, Tetouan lives on retail, crafts, and a tourism sector that is very active in summer with the influx of holidaymakers and Moroccans living abroad. Many orders and bookings start with a WhatsApp message, but running them from a single phone disorganizes the team and loses the customer. trtWhats gives the business one official number, run by a team from a shared inbox, with booking and order confirmation, saved replies, and conversation assignment.

Tetouan's closeness to Spain and its history mean its public blends Darija, Arabic, French, and Spanish, especially with summer visitors and residents abroad. The AI assistant understands these languages and replies in the contact's language from your knowledge base, from prices to opening hours. Shops selling online benefit from order confirmation, cart recovery, and delivery notifications with cash on delivery, while hotels and restaurants confirm the booking and remind before the appointment.

The platform runs on Meta's approved Business Solution Provider path: the number is ready in 24 to 72 hours once documents are gathered, with Meta verification taking one to five working days. PDF invoices aligned with the electronic-invoicing (e-facture) regime from the Direction Générale des Impôts can be issued. Sending template messages requires the customer's prior opt-in, and the verified badge is granted by Meta alone and cannot be bought.

Tetouan's summer season and nearby beaches, with an audience blending Arabic, French, and Spanish, make multilingual replies and booking confirmation over official WhatsApp especially important.